Lunxa is Saudi Arabia's all-in-one cloud POS that bundles 18 business services in one subscription: cashier (POS), kitchen display (KDS), loyalty program, ZATCA Phase 2 e-invoicing, WhatsApp marketing, delivery integrations, multi-branch reporting, and more.

Is Lunxa ZATCA Phase 2 compliant?

Yes. Every Lunxa invoice is automatically generated with UUID, QR code, digital signature, and UBL 2.1 XML — directly integrated with ZATCA's Fatoora portal. ZATCA Phase 2 compliance is enabled by default, no configuration required.

How much does Lunxa cost?

Lunxa starts at SAR 99 per month per branch for the Starter plan. Growth is SAR 249/mo and Business is SAR 499/mo. All plans include the 18 modules — no per-module add-ons. New merchants get their first 200 orders free with no credit card required.

Does Lunxa work offline?

Yes. The cashier app keeps running fully offline. When connectivity returns it auto-syncs with zero transaction loss — designed for Saudi retail conditions where brief network drops are common.

Which payment methods does Lunxa accept?

Lunxa accepts mada, Apple Pay, Visa, Mastercard, and STC Pay directly without third-party gateways. SoftPOS (tap-on-phone) is supported on Android — accept card payments on the phone itself without a separate terminal.

Can I migrate from another POS to Lunxa?

Yes. The Lunxa migration team moves your inventory, customers, past invoices, and staff data from any existing POS within 24 hours. Staff training is included free, with no downtime, no re-entry, and no setup fees.

Does Lunxa support multiple branches?

Yes. Unified multi-branch management is included in every plan: central control, role-based permissions, stock transfers between branches, and consolidated reporting from one dashboard.

Does Lunxa integrate with delivery aggregators?

Yes. Lunxa has direct integrations with Jahez, HungerStation, Mrsool, and ToYou — orders flow into the POS automatically with menu sync and unified reporting.

Privacy Policy

Privacy Policy for Lunxa.io

Privacy Policy for Lunxa.io
Last updated: February 18, 2025

Welcome to Lunxa.io. Lunxa (“we”, “us”, or “our”) operates the website www.lunxa.io and provides custom mobile applications and websites for our clients (collectively, the “Service”).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our Service.
You can contact us via email at: [email protected]

Please read this Privacy Policy carefully, as it outlines our practices regarding your personal data.

1. Who We Are

Lunxa is a company that provides fully integrated digital solutions, including custom mobile apps and websites tailored for businesses such as restaurants, cafes, small production units, pharmacies, fruit stores, and cloud kitchens.
Contact details:

Email: [email protected]
Website: www.lunxa.io

2. What Personal Data We Collect and Why

A. Personal Data:
When you use our Service, we may ask you to provide certain personal information, such as:

Email address
First name and last name
Other data provided via registration or contact forms

B. Usage Data:
We automatically collect information such as:

Your IP address
Browser type and version
Pages visited, date and time of visit, and session duration
Device identifiers

C. Cookies and Tracking Technologies:
We use cookies and similar technologies to track your activity on our Service and to analyze usage in order to improve your experience. You may configure your browser to refuse cookies; however, some parts of our Service may not function properly.

Purpose:
The collected data is used to provide, maintain, and improve our Service, offer customer support, and perform analysis.

3. Comments

If you leave comments on our site, we will collect your name, email address, and comment content. This information is used solely for responding and following up on your queries and will not be used for marketing purposes without your consent.

4. Media

If you upload media files (such as images or videos) to our site, these files may be publicly accessible. Please be aware that any personal data contained in the media may be visible to everyone.

5. Contact Forms

If you use our contact forms, we collect the information you provide (such as your name, email address, and message) to respond to your inquiries and improve our customer service. We retain this data for a period necessary for customer support.

6. Cookies

We use cookies to store information about your activity, including:

Session Cookies: To operate the Service
Preference Cookies: To remember your settings
Security Cookies: To enhance the security of the Service
You can manage or refuse cookies through your browser settings.

7. Analytics

We may use third-party analytics services (e.g., Google Analytics, Firebase, Mixpanel) to monitor and analyze the usage of our Service. The data collected is anonymized, and users can opt out of tracking via their device settings or through the opt-out links provided by these services.

8. Who We Share Your Data With

We only share your Personal Data with third parties under the following circumstances:

To comply with legal obligations
To protect and defend the rights or property of Lunxa
To prevent or investigate wrongdoing related to the Service
To protect the safety of users or the public
To provide services (e.g., hosting, analytics, or payment processing) under strict contractual obligations
Please refer to the privacy policies of those third parties for more details.

9. How Long We Retain Your Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. For instance, contact form submissions may be kept for six months, analytics data for one year, and transactional data for a longer period as required by law.

10. Your Rights Over Your Data

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion or restriction of your data
Object to the processing of your data
Request data portability
To exercise these rights, please contact us at [email protected].

11. Where Your Data Is Sent

Your Personal Data may be transferred to and processed on servers located in Saudi Arabia or other jurisdictions. We take appropriate measures to ensure that your data is protected in accordance with applicable standards.

12. How We Protect Your Data

We employ technical measures such as encryption and two-factor authentication to secure your personal data. We also have internal procedures to address any potential data breaches and will notify affected users as required by law.

13. Changes to This Privacy Policy

Please note that this Privacy Policy may be updated from time to time. It is your responsibility to review this Policy periodically to stay informed of any changes. Continued use of the Service after updates constitutes your acceptance of the new terms.

14. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]